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Email: info@websitedesignindia.in
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We have put down some of the question thay may come in your mind before choosing us as your provider. Please click on the question to get the answer.

Do you offer a money back guarantee for server downtime?
Since Websitedesignindia.in has achieved unbelievable uptimes, we offer a 99.5% uptime guarantee. If your web site is not up 99.5% of the month, we will credit you for any down time that occured on a pro-rated basis. Our company takes pride in being able to provide at least 99.5% uptime. Therefore, you can rest assured your web site is up 99.5% of the time or your money back, guaranteed!

Can I host a domain which is with another service provider?
You can host a domain register with any registrar. You need to point the DNS to our server so we can host your domain. We will not be responsible for any issues related to the DNS.

How often do you take backup of server
Our server admin team takes backup once in a week. For safe side It is always suggested to customer to keep the latest backup of your databse and website themselves. Our server has the facility to take the backup yourself and always be on safe side.

Will you advertise on my website?
We offer premium hosting and will never advertise on your website. Hosting companys that advertise on your website are often cheap, but provide very low quality service. Websites using this kind of service look very unprofessional and have very slow bandwidth connections.

Do your servers have battery backups and generators?
Each server is protected by a uninterruptible power supply system. In the rare case of a power outage, auto-start generators will take over and supply all necessary power to the servers. This system assures your website is always up and running, regardless of power conditions.

What kind of servers do you use?
We always utilize the best hardware. This means that you will experience the fastest website response times and highest reliability and uptime. All of our shared servers are at the very least equipped with:

Dual Quad Intel(R) Xeon(R) CPU E5430 @ 2.66GHz (8 Cores total)(Linux)
Dual Quad Intel(R) Xeon(R) CPU E5450 @ 3.00GHz (8 Cores total)(Windows)
6GB of RAM on Linux and 18GB on ASP (ASPs are Windows servers)
RAID 10 Hard Drive configuration (Best Performance & Redundancy)


What is websitedesignindia.In's uptime?
We don't just claim 99.5% server uptimes, we guarantee it in writing. If your server is not up 99.5% of the month, you are eligible to receive credit for any downtime on a pro-rated basis. However, don't expect to ever invoke this guarantee, extended downtime is extremely rare.

Can I upgrade my plan at a later date?
We offer the flexibility of allowing clients to upgrade plans at anytime. The cost of upgrading will be pro-rated and you will never be charged any additional fees. This way, your account can meet the demands of your website, as it expands and or increases traffic.

Do you offer a lifetime price lock guarantee?
When you signup, we guarantee that your price will never increase and your benefits will never decrease. Your original price will remain locked for as long as you stay with us. Thats right, we not only say that your rate will never increase, we guarantee it in writing!

Do I have to register my domain with you?
We offer domain registration, but you do not have to register your domain with us. We can host any domain, with any registrar. We encourage you to register your domain with whom you choose.

Can you host international domains?
We can host any domain, of any country. Thats right, we can host any and all domain names. Yes, this includes domains with any and all TLD's. If you do not know what a TLD is, an example would be the ".com" or ".net" part of a domain name. There's not a domain that we can't host!

Can I use my own CGI and PHP .NET scripts?
While we do provide many pre-installed scripts, you can still upload any of your own scripts. You can purchase scripts from many online developers or write your own. Regardless, you can upload any scripts that you may own. However, most popular scripts are pre-installed!

Can i look at the control panel you will be providing us?
We provide CPanel for Linux Server and Dot Net Panel or Plesk panel for windows server.

For Linux Server: Control Panel Demo for Linux Server
For Windows Server: Plesk Control Panel Demo for Windows Server

Can I Send Bulk Email?
We strictly do not offer bulk emailing/markting emails/promotional emails on our servers.

I am Getting Cheaper cost Hosting from Another Provider?
The cost for which we offer service is our own cost based on the service and support we offer and the kind of server we use. Our cost and service are transparent.

Every Providers says there servers are 99.95% up, why should I trust WDI?
Our servers are monitored by 3rd party website and we provide link to the uptime of our server which can be checked at any time.We offer money back gurantee for the uptime of our server.

Do you Offer Dedicated Server Hosting?
No We do not offer Dedicated Servers at the moment.

What is diffrence between Windows Server and Linux Server?
Lunux Server
Linux is an open source system and is therefore more cost-effective to operate and maintain than Windows, meaning that Linux hosting will cost you less than Windows hosting. Linux also has a reputation for stability and speed which means that Linux web servers will crash less often than Windows web servers and Linux runs most processes faster than Windows.

Linux supports a wide range of software, applications, languages, and databases such as PHP, Perl, PostGre, MySQL, PostgreSQL and many others making it very scalable. On the downside, Linux is not fully compatible with some Microsoft technologies so if you are using Access, ASP, MS SQL, or VB development tools then Windows would be a better bet.

Windows Server
The main "advantage" or distinction of Windows servers is that they can run Microsoft software such as Access and MS SQL databases. Windows servers also offer web developers the use of Microsoft's programming environments such as Active Server Pages (ASP), Visual Basic Scripts, MS Index Server.

Users can develop web site using the familiar interface of Microsoft tools such as, Visual Interdev, and Microsoft Access. With ASP users can develop a database-driven web site using Microsoft Access and Microsoft SQL as the database

If I am Not Satisfied with your Hosting Services How to can cancell my services and how much time do you take to refund
We are maintaining 100% uptime from last 3 years. If in case you are not satisfied with our services then you can cancel your services within 15 days from the date of hosting. We will refund the complete hosting amount. You need to allow us 3 working days to send you the cheque. If you can collect it from our office then it can be refunded immedaitely. You need to send us an email with the details of the domain to info@websitedesignindia.in from the registered email address. Domain cost will not be refunded as the domain can be hosted elwhere.

How can I transfer hosting and domain to another service provider or a registrar?
We have given customer with their control panel to manage there domain(s) and hosting account themselves. It is the customerís responsibility to look after their domain and hosting themselves. We do not lock any domain unless there is a outstanding payment or customer has requested for the same. If customer needs the data to be transferd or a domain to be transferred and need our assistance then there is service charge of Rs.300 and for data transfer it depends on the work involved and minimum charges is Rs.350.


I need the backup of my website, email and database, how do I get them?
If you wish to cancel your services for the web hosting we request you to take backup of your website, database, email or any data in your account. We will not be responcible for any data lost for not renewing your account on time. We normally try to keep the data for 10 days from the data of expiry. Once the account is renewed within 10 days of expiry then we can restore the account if not all the data, email, databse on the server is deleted.

We strictly do not give our designes source code unless we have given in writing that we will provide the source code of the webpages. Customer can take maintenece for the services we have provided to make updates on the website.


What Microsoft SQL Server version do you run?
We run a 2008 Microsoft SQL Server Express Edition with Advanced Services (64-bit) on all our ASP hosting plans.

 Other Packages on Linux Server


 Useful Information
Control Panel Demo Linux Server
Control Panel Demo Windows Server
Which Server do I need to choose Linux or Windows?
We recommend you to make a phone call to 9391323639 /9849940921 or you can email us with your requirement to suggest the best hosting option for you.
How much time does it take to activate my account?
We normally process all order immediately once the payment is done. Normally we send the login details within minutes.
I had a bad experience with another hosting company. Can I trust your service?
We support our customer 24/7 for any server issue and can we have 15 days money back policy which gives you peace of mind while placing your order.
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